Foodsaver
Reviews and Complaints
Follow up from 1 1/2 weeks of hearing nothing
Preferred solution: Replacement
User's recommendation: With a set customer service I have had I would suggest buying something else
Order an item
Mine didnt come with an insteuction book
Mine didnt come with an insteuction book
User's recommendation: Idk. It's not really user friendly without an instruction book.
Too dificult to ger a SIMPLE question answered
Preferred solution: Let the company propose a solution
User's recommendation: Dont call with simple questions
Poor service and no answer to a simple question
I called your company twice yesterday to seek information concerning product accessories for the food saver 5200. My wife had purchased the machine to go with two others we presently own.
The food saver jar sealer, model FCARWJAH would not connect to the 5200 due a lack of ports. Both products are sold by your company and the assumption was they would work with together. They don't! I called and waited 15 minutes for a consultant, who hung up the phone due to not wanting to answer it.
I called again, and the robot stated you were closed for the day and to call back tomorrow. So much for service. Please call and assist us in determining how to get these units to work together.
The # is 252-559-**** Thank you. Mike Wightman
Preferred solution: Let the company propose a solution
User's recommendation: wait to see what kind of response I get from your service center
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasUnit malfunction - requested repair
User's recommendation: Quality product!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Williamston, North CarolinaThe newer bag do not seal.
- Cheap
- Saves money allowing bulk purshases
- When it does not work you are screwed
User's recommendation: Look for a product that is more reliable.
Mine didnt come with an instruction book
User's recommendation: Mail an instruction book.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer3rd Foodsaver sealer in 5 years. Poor quality.
Preferred solution: Let the company propose a solution
User's recommendation: Find another brand avoid FoodSaver if at all possible.
Problem with unit V2440
Problem with unit V2440
User's recommendation: The products fine but if you have a problem forget it Customer Service makes it difficult
Broken vacuum sealer
- Vacuum well
Preferred solution: Let the company propose a solution
User's recommendation: Don’t have a preference
*** products and customer service is worse!
- Variety of products
- Poor customer service
- Cheap materials
User's recommendation: Buy another brand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFoodsaver sealer rolls
I have not heard a word from FoodSaver, I continue to boycott FoodSaver rolls, I have not located an alternative as yet.
User's recommendation: complain to foodsaver
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